Judith Umlas speaks with d.b. Roderick, Head of IIL Media about acknowledging and celebrating our life journeys
Leadership expert Judith Umlas wants you to share your stories of acknowledgement in your professional life via video – upload a quick testimonial to YouTube or one of your social networks or get us the file and we’ll share it http://bit.ly/1redW98 – send it to Judy.Umlas@iil.com
Judith Umlas recently sat down with radio hosts Ino Gomez & Susan Rybin to discuss acknowledgement and grateful leadership on the show ‘Good Day New York’ (Monday to Friday 6am – 10 am http://wado1280am.univision.com/).
Effective leaders must find ways to enhance people’s level of engagement, commitment, and support, especially in the difficult periods all organizations experience at one time or another. Engaged employees work with passion and feel connected and loyal to their organization. This yields higher productivity, sales, and results. Non-engagement in the workplace results in poor performance, limited productivity, and an erosion of the bottom line. People need consistent affirmation of their value and contribution to the organization in order to know that their efforts are appreciated. This can be accomplished through the practice of Grateful LeadershipTM.
It was Stephen Covey who said, “Next to physical survival, the greatest need of a human being is psychological survival—to be understood, to be affirmed, to be validated, to be appreciated.” It’s a philosophy that Judy Umlas, Senior Vice-President of International Institute for Learning, lives every day. She is such a passionate giver of acknowledgment that she has written The Power of Acknowledgment and Grateful Leadership to tout its many benefits.
Judith recently had the opportunity to talkwith her colleague John Winter, VP of Global Learning Solutions at IIL about his “Knock Your Socks Off Acknowledgment Exercise™” he shared at ATD NY Metro Chapter presentation on Grateful Leadership
Judy Umlas informally interviews Joe Upton, Vice President Sales and Marketing at Edwards Brothers Malloy, Inc., participant at the Grateful Leadership session at the Book Manufacturers’ Institute (BMI) 2014 Management Conference in Fort Myers, Florida. Joe movingly shares the results of an exercise in which he acknowledges his father, Herb Upton, the Founder and former President of Malloy Inc, one of two companies that came together in 2012 to form Edwards Brothers Malloy.
Emily Robinson-Endert, SPHR Director of Human Resources at Covenant Woods, and a participant in one of IIL’s Grateful Leadership webinars, recently shared this simple, yet effective strategy with our group during one of our sessions. After hearing it I was filled with joy. Therefore, I asked Emily if she would mind writing up her strategy for all of us.
Much to my delight, she agreed to do so…
When I hire a new person for my team, I ask how he or she prefers to be recognized or acknowledged. Some people will say a simple thank you; others say in front of the team; and some say chocolate!
A few months ago, CompSource Oklahoma, a leading provider of workers’ compensation insurance in the state since 1933, chose Grateful Leadership as their corporate book club offering as a means of elevating their corporate culture. Sixty people signed up for the experience and received a copy of the book, thanks to the generosity of the company!
When I heard about this initiative from HR Director Erin McDermott, who had read the book and thought it would be an excellent addition to the company’s leadership development initiatives, particularly in light of the significant change CompSource is undergoing as they transition to a mutual insurance company, I nearly jumped up and down with excitement. Then, what really delighted me was the highly organized, five-session program put together by Geoffrey Varner, Learning Development Coordinator — complete with reading assignments and “homework” based on the weekly readings. He also designed a PowerPoint presentation for each session. I loved it so much that I contacted Erin and Geoff and said IIL would be pleased to have me lead an online closing session for the book club members. Much to my delight, all of this happened, and it was one of the most gratifying experiences imaginable. Over and over, I heard how people were now acknowledging and showing their appreciation to co-workers much more frequently. It was a thrill to realize that this kind of organized, well thought out book club offering has the possibility of changing or enhancing, and even transforming, a company into one with an acknowledgment culture. I also learned that according to participants, there are already some wonderful models of Grateful Leadership in the company, who just happened to be at our online event and who received lots of acknowledgment from others: Mark and Rita, you know who you are!